OUR POLICIES

At Intimate Skin & Esthetics, we strive to provide a relaxing and professional experience for every client. Please review the following policies to ensure smooth and respectful business operations.

 

-Cancellations

We require a 24-hour notice for all appointment cancellations.

• Same-day cancellations will result in the remaining balance of your service being charged to the card on file.

• If the cancellation fee cannot be collected, the balance will be applied to your next visit, or future bookings may be restricted until the balance is paid.

 

-Deposits

To secure all appointments, a 50% non-refundable deposit is required at the time of booking.

• If the deposit is not paid within 24 hours of scheduling, the appointment will be automatically cancelled.

 

-Late Arrivals

We offer a 10-minute grace period for all appointments.

• If you arrive more than 10 minutes late, your appointment will be cancelled, and the cancellation policy will apply (remaining balance charged).

• To book a new appointment, you will need to reschedule and pay a new deposit.

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-Payments Accepted

We accept the following forms of payment:

• Cash

• Debit/Credit Cards

• Apple Pay

• Zelle

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-Product Shipping Policy

Please allow up to 21 business days to receive products.

• All items are shipped via USPS with tracking confirmation.

• Tracking info will be sent via text to the phone number on file once your order has shipped.

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Thank you for choosing Intimate Skin & Esthetics. We appreciate your support and look forward to providing you with exceptional care.